Your Questions Answered
FAQs
How much is the security deposit?
The security deposit is 1,000 euros and is taken as a pre-authentication of your credit or debit card.
Do I need a car to get to your property?
Yes, you will need a vehicle to reach our property.
Do I need to clean the property at the end of my stay?
No. Cleaning is included in the price of your booking, but you will still need to remove all rubbish (both inside and outside the property) on your day of departure.
Is there an enclosed outside area for small children to play in?
Yes
Can you arrange for a champagne welcome?
Yes this is usually possible. We will contact you after you have made your booking to find out if you have any special requirements.
What are the arrival and departure times?
Please arrive between 16:00 and 19:00. You will need to vacate the property by 10:00 on your day of departure.
Does the price include free use of WiFi?
Yes, our property includes free WiFi.
Can I smoke inside the property?
Our property is non-smoking, but you can, of course, smoke outside.
Does the price include heating, water and electricity?
Yes, the price includes heating, water and electricity, subject to reasonable use. The price also includes bed linen, hand towels, bath towels, tea towels and bath mats.
What do I do if I break something or something stops working during my stay?
We realise that “accidents can (and do) happen”. If something is broken or stops working during your stay, please let us know straight away.
Can I bring my dog/cat?
Yes, animals are accepted in our property. Your pets therefore will be welcome (subject to our prior written approval).
Can you buy some groceries for us before we arrive at the property?
Yes this is usually possible. We will contact you after you have made your booking to find out if you have any special requirements.
Is there cleaning equipment available?
Yes, a selection of cleaning products.
Can you hold a period for me while I make my decision?
Yes, you can hold a booking for a period of 24 hours without any obligation by checking availability on our website and clicking on the ’24hr Hold’ button.
Can you arrange babysitting / child minding?
We can put you in touch with a babysitter, subject to availability.
Can you provide a baby’s cot?
Yes (and it is essential you inform us if you would like a baby’s cot prior to your arrival). Please note that we do not supply bed linen for cots.
Can you arrange additional cleaning during our stay?
Yes, this is usually possible. We will contact you after you have made your booking to find out if you have any special requirements.
At what times of the year do you accept weekend and short stay bookings?
We take weekend and short stay bookings in the low season – May, June, September, October, November and December (up until Christmas week).
What are the minimum nights for a short stay booking?
The minimum price is for a 7-night stay but you can also pay the price and stay for as little as one night.
What are your arrival and departure times for weekend bookings?
For weekend bookings (unless otherwise stated) you can arrive between 16:00 and 19:00 on your day of arrival and will need to vacate the property by 10:00 on your day of departure. * Weekend Specials * Sometimes, we offer a Sunday evening departure for guests who book weekend stays including Friday and Saturday nights. Please contact us for further details.